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Shipping & Delivery

Plans and add-ons are delivered online, straight to your account. NFC cards and standees are printed for you and shipped free within India, 3–7 working days.

Last updated September 21, 2026 3 min read

In short

A plain-English summary — the full text below is what applies.

Plans are delivered online
Nothing is shipped — your plan works in your account straight away.
Free delivery in India
NFC cards and standees ship free, 3–7 working days.
Within India only
Physical products ship to Indian addresses with a 6-digit PIN code.
Tracking by email
You get the tracking details as soon as your order ships.

What we deliver

DigitalCarda sells two kinds of things: digital services — your digital business card, plans, add-ons and custom domains, which are delivered online — and physical NFC products (NFC PVC Card and NFC Standee), which we print and ship to you. This policy explains how each one reaches you.

Digital plans and add-ons

No shipping: plans, add-ons and custom domains are delivered online to your DigitalCarda account. Nothing is posted to you.
Paid online: your plan or add-on starts as soon as the payment is confirmed.
Paid by UPI or bank transfer: it starts once our team has verified the payment, and we email you when it's done.
Worldwide: your card, link and QR code work in every country.

NFC cards and standees

Where we ship: anywhere in India, to an address with a valid 6-digit PIN code and an Indian mobile number for the delivery person.
Delivery charge: free.
Delivery time: 3–7 working days after your payment is confirmed. Remote areas can take a little longer.
Orders from outside India: we can't ship physical products abroad yet. Your digital card still works everywhere.

Before we print

When your order is confirmed we email you the exact text we'll print and the link your NFC chip and QR code will open. If anything is wrong, reply to that email or message us on WhatsApp as soon as you can, so we can correct it before printing. We test every chip and QR code before it leaves us.

Tracking your order

You can follow your order under Dashboard → NFC Cards, where it moves from Confirmed to Printing, Shipped and Delivered. When it ships, we email you the tracking details.

If something goes wrong

If your parcel hasn't arrived within the delivery time, arrives damaged, or the card doesn't open your digital card when tapped or scanned, email [email protected] or WhatsApp us with your order number and, for damage, a photo. We'll look into it and get back to you. Refunds are covered by our Refund Policy.